Customer Testimonials
I had a great experience at Bellamy Strickland today. I stopped by around lunchtime for an oil change and was pleasantly surprised to be in and out within an hour.The service attendant was extremely friendly, welcoming, and professional, which made the entire visit even better. I also have to mention how amazing the dealership looks after the remodel.Everything looks beautiful, modern, and inviting. It’s clear that they’ve put a lot of effort into improving the overall customer experience.
It's was a very positive and easy experience. Everyone was very professional and helpful.
I have found my Chevy home!!
Took my car in because engine was stalling. They took my car, same day gave me a specific date and time it would be ready. I was assigned a service person Scott, who was an absolute pleasure to work with from start to finish. The entire process lasted less than 1 week for a new transmission. They worked with my extended warranty company and I didn’t have to lift a finger.
Everyone in this place is nice, welcoming, and friendly. The lounge area allows for you to work or lounge in peace.
Today was ... Read More Google - Oct 20, 2026
Since this was my first time having my vehicle serviced at Bellamy, I’m happy to say that I had no issues with my vehicle afterward. I had a positive experience and plan to continue using Bellamy as my permanent servicing dealership. Thank you!
Customer service was good but overall service TERRIBLE!!!! I took my car to them about 3-4 times in a 2 week span to fix the items that showed up on the diagnostic test and spent about $3500 just to get my car back 3 different times and the same issue is accruing. Waste of $3500.
The workers were very thoughtful & helpful. They took care of all of my needs promptly & they have the best decorative, peaceful waiting area to meet all of your needs also. My experience was exceptional.
This car company was awesome. They repaired my car and discounted my points and I have a new car again. Shouts out to Stacey, Dennis and Mr. Mathis.
I had the most pleasant experience with the process of purchasing my truck from the folks at Bellamy Strickland. My sales person heather was top notch and I was in and out within 1.5 hrs. 10 out of 10 recommend to anyone looking for a new vehicle to check them out.
I didn’t feel pressured. My salesman, Andre, made me feel totally at ease. I hadn’t purchased a new car in about 30 yrs. So I was a bit nervous about making a serious financial decision. He walked me through everything and explained everything along the way. Would definitely recommend Bellamy Strickland to anyone searching for a vehicle.
Great service advisors, good vehicle service and communication. Excellent environment
Great service! They are always friendly!
My salesman, Tony, provided excellent service. He was very informative and patient as I narrowed down my selection. Before leaving he assisted me with setting up and understanding my Chevrolet app. He provided top notch customer service from my arrival to departure.
During my oil change, I was kept informed throughout the process, and my vehicle was serviced in a timely manner. It’s always a pleasure dealing with a team that values its customers.
We met Brian and he was excellent! He didn't pressure us and he took his time going over all the options. It was a great experience! A+
Excellent customer service! The staff was friendly, professional, and efficient. My oil change was completed quickly, and the entire process was smooth and hassle free. I truly appreciate the fast service and will definitely be returning. Highly recommend!
Customer service was phenomenal, Mrs. Shelly the Bomb. Ashton as Well!
Great customer service.
Marvin is the best!!!! The place itself has the best customer service!!!!
Service was exceptional Justin really stepped up on our repairs for my vehicle that I was gifting to my son. Once we got on that communication track to update the status we really had a great experience. We will continue to patron This location and recommend to our friends and family. Thank you for making this transition smooth. We also bought my new car from Joe Tilton who was very knowledgeable and helpful for our needs. Kudos to the entire crew.
Danielle gave me excellent customer service & ṛestored the integrity of this company in my eyes. All of my previous interactions had been with Chana, the shop general manager, who was extremely rude, belligerent, and unprofessional. When it became necessary for me to communicate with the service department again, I was connected with Danielle. Not only did she immediately assist me, but she did so, without any prejudice and with absolute kindness and professionalism! Thank you again Danielle!
Sandra & Moe were excellent they very helpful in the transaction
This dealership was very excellent! They have great service department and are very knowledgeable and friendly! They took care of my issue and I would recommend them highly !!
Flavio in the parts department just knocked it out of the park for me. My work truck is sitting at another dealership waiting for a part but Flavio was able to sell me one and ship it for me. Outstanding service and professionalism. Thank you for the help!
Great morning
The customer service was completely a surprise 😮, due to the fact I did not expect such courteous response concerning my Chevy truck. I like this place and it's near my home, thank you Bellamy Strickland, my truck has a new home!!
Robert Gilreath gave exceptional service when I brought my vehicle to him. He’s passionate about his craft and works with fidelity in getting the job done. When you’re in need of someone to repair your vehicle, keep Mr. Gilreath in mind.
Nice service from everyone thanks Scott for your help
Customer service was great.
Yes, everyone at Bellamy have been nothing but very helpful and beyond nice. I really do appreciate them for the hard work they have put in for my car. I almost forgot my car even had damages. My looks brand new!!! I REALLY WANT TO SAY THANK YOU TO NICK FOR EVERYTHING. Very great customer service. He did an amazing job with my car actually taking the time out to look at my car being understanding. I will most definitely recommend Bellamy 1000000/10.
A Battery Replacement Shouldn’t Lead to a $1,400 Radio Replacement
I normally make it a point to leave positive reviews, so this one is not easy for me to write.
I brought my 2020 Chevrolet Traverse LT to Bellamy Chevrolet after the battery had been replaced and my vehicle began displaying an “Update Failed — Return to Dealer” message. I wanted to have the vehicle properly diagnosed and determine what was causing the problem.
I paid approximately $175 for the diagnostic and waited at the dealership for several hours, from about 8:00 a.m. until 12:30 p.m. Unfortunately, I was told that the equipment ... Read More Google - Sep 30, 2026
Jody Weaver was the sales representative that helped me . He was very nice & helpful with everything. Tony Scarbary was the financial guy . They both were very nice & I would recommend them highly !
Part was ordered after diagnostics. Upon receipt and setting new appointment, I got in and out in under 2hrs when I anticipated 3-4 hrs. Great job!
I had a great experience getting my 2014 Chevy Malibu repaired at Bellamy Strickland Chevrolet. The service was professional, efficient, and I really appreciated how well they communicated with me throughout the process.
It can be stressful having to deal with car repairs, especially on an older vehicle, but they made the experience smooth and gave me confidence that my Malibu was being taken care of properly. My car is back on the road and running great!
Thank you to the service team at Bellamy Strickland Chevrolet for the excellent customer service and quality work. I would definitely recommend them to ... Read More Google - Sep 30, 2026
I have had a horrible experience with Bellamy Strickland. I paid $6200 for a check engine issue that was guaranteed to be fixed. My check engine light came back on a day after. The option I was offered was to spend more money. I would not recommend them to anyone for service.
Il never buy a car from them again..
Do not contact this dealership to purchase a vehicle or have them complete work on your vehicle. The service department manager was in to much of a hurry to get off work to correct the issue with my vehicle. They didn't even complete the work to my vehicle that was brought to the dealership for. Was told to replace the batteries for the computer to reset well still having issues that weren't addressed by the service department. When you leave a message for someone of management to call you back they still do not return your call even ... Read More Google - Jul 20, 2026
I had an appointment for maintenance and a tire rotation for my Hummer EV. I took it to the Chevrolet dealership this morning, but they told me to take it to the GMC service center; however, when I got to GMC, they sent me back to Chevrolet. They only performed the tire rotation and refused to handle the warranty repair for the yellow roof light, which had a gasket that had come loose. The service was truly abysmal; they kept saying the tire rotation would be done in five minutes, yet I ended up waiting an hour. On top of ... Read More Google - Jun 23, 2026
Service is alwsys good.New waiting room for customers is nice.
Took my car in for consultation and was told to check my ac unit, windshield needs to come out but the technician is too old to do it.. like what? Never been told that at a repair shop.
Our vehicle broke down states away from home. We called the dealership closest to us because our transmission went out on our 2020 Silverado 2500HD (gas). Melissa in the service department advised us to come on in. Did not ask anything about mileage. We then got the truck to the dealership by the skin on our teeth. We go in like the girl said and the old guy with salt and pepper hair in service said they will not work on anything with more than 150k miles. We had to go out of our way to come there and all for ... Read More Google - May 18, 2026
I recently purchased a 2026 Chevy Silverado from Bellamy Strickland after purchase several items were missing from agreed contract. I selected wheel and tire upgrade and lift kit identified in a catalog I was charged an additional $12,000 I requested wide lip rims and mud tires, the rims and tires installed had no wide lip and the tires were rugged terrain the estimated value was only $7,000 I also requested my original wheels and tires that I purchased with the truck Rodney Moody internet sales manager produced a document on 3/30/2026 showing I received a $1,500 credit for my original wheels and tires this is ... Read More Google - Apr 18, 2026
Subject: Formal Service Escalation – GMC Strickland Dealership
I am writing to formally escalate a recent service experience at GMC Strickland, which was extremely disappointing and inconsistent with the customer care standards I expect from a GMC dealership.
During a recent oil change appointment, I was not asked whether I wished to proceed with any of the additional multipoint checks that have routinely been offered during prior visits. When I inquired about this omission, I was told my name had been called over the loudspeaker and that I did not respond.
However, I was on the premises the entire time, seated ... Read More Google - Apr 9, 2026
A member of my family purchased a GMC Yukon in 2024. Unfortunately it has been one of the worst vehicle purchases they have experienced. The vehicle has had multiple visits to the dealership. Technicians did not know how to solve problems and gave the runaround rather than clear answers or solutions. If you are considering purchasing a vehicle, please do your homework before purchasing from this dealership. Apparently the service techs need better GMC training. The experience has been frustrating and far from what you expect when purchasing a luxury vehicle.
I had a very disappointing experience at Bellamy Strickland Chevrolet Buick GMC.
Two days ago I submitted an online request and yesterday a sales representative called me. I clearly asked for the out-the-door price, and she gave me a specific number on the phone. Based on that price, I drove 65 miles to the dealership today because I own a limousine business and was ready to purchase two vehicles.
When I arrived, the price suddenly changed and was much higher than what I was told on the phone. That alone was frustrating, but the situation got worse. The customer service was ... Read More Google - Feb 24, 2026
Awful place rude with no customer service
Scott was extremely pushy and aggressive throughout the process. He immediately pushed high-cost repairs—nearly $3,200 for a torque converter replacement, followed by a $9,000 transmission replacement, saying “when that doesn’t work.” He also stated that the $900 transmission flush and TCM relearn would be an added cost before moving on to those repairs.
This was for a 2020 GMC Sierra Denali with just over 118,000 miles. I requested the transmission flush and TCM relearn, which resolved the issue. The $900 price still felt highly inflated, as a similar service on a comparable truck cost a friend $500. Different fluids were used, but that does not ... Read More Google - Feb 12, 2026
This is the 4th time I went there to try to buy a vehicle. The salesman are great Markus and Jr especially. I bought one brand new Buick Encore. And tried to buy 3 trucks and every time the financial manager has been a problem. I am not an easy customer, that is the truth but… I have cash to buy a new GMC Denali Ultimate about $82k and the salesman wrote us back that the manager expressly told him that they humbly decided to decline doing business with us. So we are going to AL to buy a new black ... Read More Google - Feb 3, 2026
I brought my vehicle in for a routine transmission fluid flush; however, the technician significantly overfilled the transmission, exceeding the proper fluid level by approximately five quarts.
Very unsatisfied customer service experience. My husband and I were referred by a friend to this dealership. When we got there, the sales rep said scan the QR code and find prices. We did that and found the vehicle we wanted. Went in to discuss prices and was told the price we see online(advertised) is incorrect. They can’t sale the truck to us for that price. The price went up at least 10k to 20k more. I will NEVER do business with a company that false advertise information and won’t hold to there error, because clearly it ... Read More Google - Jan 11, 2026
On December 3, 2025, I dropped off my 2021 Chevrolet Silverado at the Chevrolet service center in McDonough, GA due to a transmission shudder issue. For context, this vehicle was purchased brand new with only 3 miles on it from the Union City Chevrolet dealership. I was quoted approximately $4,300 for the repair and did not receive my vehicle back until December 26, 2025—nearly an entire month later.
As a loyal customer who purchased this truck new from a Chevrolet dealership and who regularly returns for routine maintenance such as oil changes and tire services, I was extremely disappointed that no loaner vehicle, rental discount, or ... Read More Google - Dec 27, 2025
I recently moved to McDonough and scheduled an appointment for a diagnostic test. I’ve had this car for 5 years and each time I’ve relocated, there have been no issues getting serviced by the local Chevrolet dealership in the area I’ve lived. Today I went for my appointment and was told because my car has 155,000 miles on it they won’t do a diagnostic test or service the car. This is beyond ridiculous. Don’t waste your time or money at this location.
This dealership does not keep their word, beware of the service department. Brought my 26 Tahoe in for service with an appointment. They never worked on my vehicle or gave me any updates. I had to call them and was told my vehicle had not been worked on and there was no record of my vehicle being dropped off in the service department. Worst service I have ever received, will never return for service or sales again.
GMC uses used parts on their new vehicles.
I’m currently leasing a 2025 GMC Sierra Denali.
Took ownership in July of 2025, the truck had 50 miles on it when I drove it off the lot.
October 31, 2025, the $80K+ truck would not start.
I had the truck towed to ALM GMC South in Morrow, Ga.
The truck still sits there as of this review, 11/14/25.
I’ve been told it needs a new battery & a new starter.
My first official brand new vehicle and it needs a new battery & starter with less than 2000 miles on it.
I’ve contacted GMC and ... Read More Google - Nov 14, 2025
a thief took my umbrella from my front seat of my car. so beware don't leave any items in your vehicle I don't know what else was took?
i had bought from this dealer a few years back so i went online to see what they had and contacted them about a truck i was interested in trading for. so first off i sent everything i was ask to send to them about my truck right away to get the deal going like i was asked to do. so i waited over a hour to hear back and never did , so i call again to see what the problem was ,so then im given another number to send things too and i wait again , so finally about 6pm ... Read More Google - Oct 2, 2025
Scratched my truck did a terrible job cleaning it will not go back
I had an unpleasant experience at this location while attempting to get my car serviced. While I did eventually encounter one friendly customer service agent, I was mostly ignored beforehand, the signage and service areas were unclear, and no employees were available at the alternate site across the street to provide direction. Out of frustration, I canceled my appointment and will return to my usual location once they have availability. I will not return, but I hope your future service appointment is smoother than mine.
The experience wasn't as warm and welcoming as in my previous visits. It felt really robotic upon my arrival. In addition, I had to turn around and request that my oil light be reset. I was halfway home when I decided to check to ensure that the oil reminder had been reset. The tech that reset the oil light, wasn't friendly at all. It seems as if I was bothering him by requesting to have it reset.
I recently purchased my vehicle from Bellamy Strickland and the entire experience was exceptional—especially thanks to Heather and Ze. From the moment I walked in, Heather greeted me with a friendly smile and took the time to understand exactly what I was looking for. Her knowledge and genuine enthusiasm made all the difference.
Ze then stepped in to guide me through financing and paperwork, and he was just as outstanding. Whenever I had a question—whether about extended warranties or aftermarket add-ons—Ze had an answer ready.
Overall, the teamwork between Heather and Ze turned what can often be ... Read More DealerRater - Jul 26, 2025
SUV shaking when brakes applied. Took vehicle to Bellamy Strickland and Agreed to Front Rotars being turned to correct problem. They did not repair as agreed and instead noted on internal copy (a second set of records, different from copy given to customer) that I refused that service. Even after pointing out the fact that the shaking was the only reason I brought the car in for repairs in the first place, Kelli and cohort refused to refund fee for performing a front end alignment that should have been done after the shaking was eliminated. So disappointed that I cannot ... Read More Google - Jul 26, 2025
Staff all seem to work well together, very friendly, shout out to James, RockyII, Jay and Mike
Great experience! Huge thanks to Ryan Jones for walking us through the car purchasing process
Pleasant and easy to work with. Not a lot of bickering. Don't was a great help with our purchase.
Josh jones was very helpful and informative! He made the process fun and not stressful!! The General Manager even came out and went over important items on the vehicle since it was a Diesel!!
Had a pleasant experience.Was looking for a certain color truck with options I was looking for. They found the truck and got a price I was happy with. Marcus did a good job!
Driving off the lot in my brand-new Chevrolet was a dream come true. The car runs beautifully, looks amazing, and is everything I hoped for and more. I’m so grateful for the team at Bellamy Strickland and will absolutely be recommending them to friends, family, and anyone looking for an stress-free car buying experience. Thank you for helping me drive away in confidence and style!
Great experience. Elivia was very upfront and honest about everything making this a stress free experience. I highly recommend Bellamy Strickland. This was definitely the least stressful car purchase I have ever experienced.
Had a great buying experience working with Rodney. He were looking for specific cargo requirements and Rodney found us a vehicle we did not find on the website. We loved the fresh find and the features it included exceeded the other choices we were considering. This find and the helpfulness helped seal the deal. Then in working with the financing team we were able to complete the experience.
Stop by here. They have very professional & friendly service! Also the prices of the vehicles are good
I have bought over 20 cars there it has always been a great experience each time
Friendly, efficient, kind and customer motivated as well as respectful of my time and needs.
This is the second Truck I've purchased from Bellamy Strickland and I couldn't be happier. Great Team. Ricky and Ryan were very knowledgeable about the vehicle and never pressured me in any way as I shopped and test drove several trucks. Best value for me including a high trade in for my used truck. Thank you!! Mark
My truck broke down on a trip from Florida to Michigan, at 5pm on the day before July 4th. The entire staff assisted. The service department tried to resolve the issue, which wasn't really repairable. So, we walked onto the sales floor, met Ricky, and I couldn't have been treated better. He knew we were in an impossible spot and I stead of taking advantage of us dove into help. We found something prefect as a replacement on the lot, and with the help of Tony and Rodney we were out of the door at 8.30, 2 hours after the ... Read More DealerRater - Jul 5, 2025
We have been purchasing automobiles from Bellamy Strickland for many years and have always been very satisfied with all of their team. This purchase was very easy. They seem to go out of the way to make you satisfied. Joe Tilton is very accommodating.
Professional, Knowledgeable and skilled staff, Focused on the needs of the customer, Timely service. Comfortable atmosphere.
We had a great experience purchasing our first car for our oldest child. The process was easy, comfortable and Elvia was the perfect saleswoman. She provided assistance and support without pressure and that was greatly appreciated.
Great folks. Very professional and willing to go the extra mile. Ricky and Z are the best
My issue is with Bellamy Stricklands body shop i had my 22 High Country repaired there after collision. After they kept my truck for several months and giving me the run around my rear plug isn't working I came back talked to the body shop manager still my issues have not been resolved (rear plug not working,trim piece missing from upper tailgate,spare tire access cover fail completely out which i replaced out of pocket .next stop bad review on yelp
